got111 Privacy Policy

👤 Registration & Account Data

When you create a got111 account, we collect the information you provide directly, which may include:

• Full legal name and date of birth
• Email address and mobile phone number
• Residential address and city (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Username and encrypted account password
• Preferred currency (Bangladeshi Taka — BDT)
• Communication preferences and marketing consent status

This data is necessary to create and maintain your account, verify your identity, process transactions, and communicate with you about your account activity.

🪪 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, we may request and collect copies of identity documents. These may include:

• National Identity Card (NID) or passport
• Driving licence or government-issued photo identification
• Recent utility bill or bank statement as proof of address
• Selfie or photograph for liveness verification purposes

KYC documents are processed securely and retained only for as long as required by applicable legal and regulatory obligations. We use these documents solely to verify your identity and protect the platform from fraudulent activity.

💳 Financial & Transaction Data

When you deposit or withdraw funds on got111, we collect data relating to those transactions, including:

• Payment method details (e.g., bKash account number, Nagad account number, Rocket number, Upay identifier, masked Visa/Mastercard details)
• Transaction amounts in BDT
• Transaction timestamps and reference numbers
• Deposit and withdrawal history

got111 does not store full card numbers or payment account credentials on our servers. Payment data is processed through encrypted connections and handled by certified third-party payment processors.

🎮 Gaming Activity Data

We record data relating to your gaming activity on the got111 platform. This includes:

• Games played, bet amounts, and outcomes
• Session start and end times (in Bangladesh Standard Time, UTC+6)
• Bonus claims and wagering progress
• Responsible gaming tool activations (deposit limits, session reminders, self-exclusion)

Gaming activity records are maintained for security, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.

🌐 Technical & Usage Data

When you access the got111 platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the platform
• Referral source and session identifiers
• Cookie data and similar tracking technologies (see Cookie section below)

This data helps us maintain platform security, improve user experience, detect suspicious activity, and understand how players engage with got111.

🔗 Trusted Service Providers

got111 shares personal data with carefully selected third-party service providers who assist in operating the platform. These partners are contractually obligated to process your data only on our instructions and to maintain appropriate security standards. Categories of service providers include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing partners for transaction handling.
• Identity verification providers: KYC and AML screening partners who assist with document verification.
• Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and other certified studios who supply games to the platform.
• Cloud and infrastructure providers: Secure server and data storage partners who host platform data under strict data protection agreements.
• Analytics providers: Aggregated, anonymised analytics partners who help us understand platform performance.

⚖️ Legal Obligations & Law Enforcement

got111 may disclose personal data when required to do so by law, court order, or lawful request from a competent authority. This includes situations where disclosure is necessary to:

• Comply with applicable legal or regulatory requirements.
• Investigate, prevent, or report suspected money laundering, fraud, or other criminal activity.
• Protect the rights, property, or safety of got111, its players, or the public.

In all such cases, got111 will disclose only the minimum amount of data necessary to satisfy the legal obligation.

🏢 Business Transfers

In the event that got111 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held by got111 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer where required by applicable law, and the receiving entity will be bound by commitments no less protective than those set out in this Policy.

📌 How got111 Uses Cookies

got111 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain personally identifiable information on their own, but may be associated with your account data when you are logged in.

got111 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming tool configurations, to personalise your experience.
• Analytics cookies: Collect anonymised data about how the platform is used, helping us identify areas for improvement. These are processed in aggregate form only.
• Marketing cookies: Used to deliver relevant promotional content within the got111 platform. These are only active where you have provided consent.

You may manage your cookie preferences through your device or browser settings. Note that disabling certain cookies may affect the functionality of the got111 platform.

⏱️ How Long We Keep Your Data

got111 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by got111 are as follows:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years to satisfy financial record-keeping obligations.
• Gaming activity logs: Retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes.
• Marketing data: Retained until you withdraw consent or request deletion, subject to any overriding legal obligations.

Once personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual.

🛡️ Security Measures

• 256-bit SSL/TLS encryption: All data transmitted between your device and the got111 platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted password storage: Account passwords are stored using strong cryptographic hashing algorithms. got111 staff cannot view your password in plain text.
• Access controls: Access to personal data within got111 is restricted on a strict need-to-know basis. Staff members are subject to confidentiality obligations and regular security training.
• Secure infrastructure: Platform data is hosted on servers that meet industry security standards, with regular vulnerability assessments and penetration testing.
• Incident response: got111 maintains a data breach response procedure. In the event of a data breach that poses a risk to your rights, we will notify affected players without undue delay.

While got111 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your got111 account and to notify us immediately if you suspect any unauthorised access.

📬 Rights You May Exercise

• Right of access: You may request a copy of the personal data got111 holds about you.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
• Right to restriction: You may request that the processing of your personal data be restricted in certain circumstances, for example while a dispute is being resolved.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities on grounds relating to your particular situation.
• Right to data portability: Where processing is based on your consent or on the performance of a contract, you may request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

got111 will respond to privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two (2) months, with notice provided to you.

📝 Changes to This Policy

got111 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will take reasonable steps to notify registered players — for example, by displaying a prominent notice on the platform or sending an email to your registered address. The "Last Updated" date at the top of this Policy reflects the most recent revision.

Continued use of the got111 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.