got111 Terms & Conditions

✅ Eligibility Criteria

To register and maintain an account on got111, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age.
• You are accessing the platform voluntarily, for personal entertainment purposes only.
• You are not acting on behalf of any third party or commercial entity when placing bets or engaging in gaming activities.
• You have not previously been self-excluded from the got111 platform or any related platform operated by got111.
• You are not a resident of any jurisdiction where online gaming is explicitly prohibited by applicable law.
• You are not an employee, contractor, director, or close family member of an employee of got111 or any of its affiliated game providers.
• You are the rightful owner of the payment method(s) used to deposit funds into your got111 account.

got111 reserves the right to request documentary proof of age and identity at any time. Accounts found to be held by persons who do not satisfy these eligibility criteria will be suspended immediately and any pending withdrawals may be withheld pending investigation.

📝 Registration

Each individual may hold only one registered account on the got111 platform. The creation of duplicate, multiple, or shared accounts is strictly prohibited. got111 uses automated systems and manual review processes to identify and close duplicate accounts. Where duplicate accounts are identified, all balances and pending bonuses may be forfeited.

When registering, you must provide accurate, complete, and current information. This includes your legal name, date of birth, valid email address, and contact number. You must promptly update your account details if any information changes. got111 shall not be liable for any losses arising from your failure to maintain accurate account information.

🔐 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person under any circumstances. got111 recommends using a strong, unique password and enabling any available two-factor authentication features.

Any activity conducted through your account is deemed to have been carried out by you. If you suspect that your account has been accessed without your authorisation, you must notify got111 support immediately at [email protected]. got111 will take reasonable steps to investigate and, where appropriate, temporarily suspend the account to prevent further unauthorised access.

🪪 Identity Verification (KYC)

got111 operates a Know Your Customer (KYC) programme as part of its commitment to responsible gaming and platform security. You may be required to submit identity documents at any stage, including but not limited to: a government-issued national identity card, passport, driving licence, or a recent utility bill or bank statement as proof of address.

Withdrawals may be held pending completion of identity verification. got111 reserves the right to refuse withdrawal requests until satisfactory KYC documentation has been provided and verified. All documents submitted are handled in accordance with the got111 Privacy Policy.

⬆️ Deposits

Deposits to your got111 account may be made using the payment methods available at the time of deposit, which currently include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). got111 does not charge deposit fees, however your payment provider may apply their own transaction charges.

Minimum and maximum deposit amounts are set by got111 and may vary by payment method. These limits are displayed within the deposit section of your account. got111 reserves the right to amend deposit limits at any time without prior notice. Deposits made using payment methods not registered in your own name may be rejected and refunded.

Deposits are credited to your account balance as soon as the corresponding payment is confirmed by the relevant payment provider. got111 is not responsible for delays caused by third-party payment processing systems or bank processing times.

⬇️ Withdrawals

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. This policy exists to prevent money laundering and to protect player funds. got111 reserves the right to request additional documentation before processing any withdrawal.

Withdrawal requests are typically processed within one (1) to three (3) business days, subject to successful KYC verification. Processing times may vary depending on the payment provider selected. got111 shall not be liable for delays caused by the player's payment provider once the withdrawal has been dispatched from the got111 platform.

A minimum withdrawal amount applies. Withdrawal requests below the minimum threshold will not be processed. got111 reserves the right to set and amend minimum and maximum withdrawal limits at its sole discretion.

got111 reserves the right to decline or delay any withdrawal request where there are reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

🎯 General Bonus Terms

got111 offers various bonuses and promotions to eligible registered players. All bonuses are subject to specific wagering requirements, validity periods, and game contribution rates, which are stated in the individual promotional terms applicable to each offer. These Terms constitute the overarching framework within which all promotional terms operate.

• Bonuses are credited to your account at got111's discretion and may be withdrawn at any time if terms are breached.
• Wagering requirements must be fully satisfied before any bonus-derived winnings can be withdrawn.
• Only one bonus may be active at any given time unless explicitly stated otherwise in the promotional terms.
• Bonuses are non-transferable and have no cash value unless wagering requirements are met.
• got111 reserves the right to reclaim bonus funds and any winnings derived from those funds if they were awarded in error.
• Attempting to abuse or manipulate bonus systems — including through the use of multiple accounts or coordinated gameplay — will result in immediate account suspension and forfeiture of all associated balances.

📅 Promotional Validity

All promotions offered by got111 are time-limited. Unless otherwise stated, bonus offers expire seven (7) days from the date of crediting. Expired bonuses and any associated wagering progress are forfeited automatically. got111 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

🎲 Game Integrity

All games available on the got111 platform are sourced from internationally certified providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and Play'n GO. These providers use independently audited Random Number Generator (RNG) systems to ensure that all game outcomes are fair, random, and not susceptible to manipulation.

Published Return to Player (RTP) percentages are theoretical long-term averages based on millions of rounds of play. Individual session outcomes may vary significantly from the published RTP. got111 makes no representation that any player will achieve winnings equal to or greater than the stated RTP during any given gaming session.

🚫 Prohibited Conduct

The following conduct is strictly prohibited on the got111 platform and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to gain an advantage in gameplay or to circumvent platform controls.
• Exploiting software errors, glitches, or vulnerabilities in any game or platform feature. Any winnings derived from such exploitation will be voided.
• Engaging in any form of collusion, match-fixing, or coordinated betting strategies designed to defraud got111 or other players.
• Attempting to launder funds through the platform by depositing and withdrawing without genuine gaming activity.
• Creating multiple accounts to claim multiple welcome bonuses or promotional offers.
• Providing false or misleading information at any stage of registration or KYC verification.
• Accessing the platform from a jurisdiction where online gaming is explicitly prohibited.

⚖️ Dispute Resolution

In the event of a dispute regarding any game outcome, transaction, or account decision, players must contact the got111 support team in the first instance. got111 aims to resolve all disputes within five (5) business days of receiving a formal complaint. In cases where game malfunctions occur, all bets placed during the malfunction period will be voided and stakes returned.

got111's records of all transactions, bets, and game events shall constitute the primary source of evidence in any dispute. These records are maintained securely and are available for review in the event of a formal dispute.

❤️ Player Protection

got111 is firmly committed to promoting responsible gaming. The platform provides a suite of tools designed to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from within your account settings at any time.

got111 encourages all players to use these tools proactively. If you feel that your gaming is becoming problematic or that you are no longer gaming for entertainment, we strongly encourage you to activate self-exclusion or contact the support team immediately. Details of responsible gaming resources are available on the got111 Responsible Gaming page.

Self-exclusion requests are processed promptly and are irrevocable for the duration of the exclusion period chosen. During any self-exclusion period, got111 will take reasonable steps to prevent the excluded player from accessing their account.

📌 Platform Liability

To the fullest extent permitted by applicable law, got111 shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the platform, including but not limited to: loss of funds, loss of data, loss of profits, or loss of gaming opportunity resulting from platform downtime, technical errors, or third-party service failures.

The got111 platform is provided on an "as is" and "as available" basis. got111 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. got111 does not guarantee that any particular game, feature, or service will be available at any given time.

got111's total liability to any player in respect of any single claim shall not exceed the net deposits made by that player in the thirty (30) days preceding the event giving rise to the claim.

🌐 Third-Party Services

The got111 platform incorporates games, payment processing, and other services provided by third parties. got111 is not responsible for the conduct, availability, or performance of any third-party service provider. Any issues arising from third-party services should be reported to got111 support, who will liaise with the relevant provider on your behalf where reasonably practicable.

🖼️ Ownership of Content

All content on the got111 platform — including but not limited to logos, graphics, interface designs, text, software, game assets, and promotional materials — is the intellectual property of got111 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use this content solely for personal entertainment purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the got111 platform without prior written consent. Unauthorised use of got111's intellectual property may result in civil or criminal liability.

🛡️ Your Personal Data

got111 collects, stores, and processes personal data in accordance with its Privacy Policy. By creating an account on got111, you consent to the collection and processing of your personal data as described in that policy. got111 implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal information from unauthorised access, disclosure, or misuse.

got111 will not sell your personal data to third parties. Data may be shared with trusted service providers — including payment processors, identity verification services, and game providers — solely for the purpose of operating and improving the got111 platform. Full details of data sharing practices are set out in the Privacy Policy.

❌ Suspension & Closure

got111 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, if it reasonably believes that a player has breached these Terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform or other players.

Players may request the closure of their own account at any time by contacting got111 support. Upon closure, any remaining real-money balance (excluding bonus funds not yet meeting wagering requirements) will be refunded to the player's registered payment method, subject to satisfactory identity verification.

got111 reserves the right to retain account data and transaction records for a period of at least five (5) years following account closure, in compliance with applicable legal and regulatory obligations.

📜 Applicable Law

These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with these Terms that cannot be resolved through got111's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of the relevant jurisdiction. got111 makes no representation that the platform or its services are appropriate or available for use in any particular location.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.